Acceptance
By accessing or subscribing the Service, you are agreeing on behalf of yourself or those you represent to comply with and be legally bound by these Terms. These Terms constitute a legally binding agreement (the “Agreement”) between you and TheHide. If you do not agree with any part of the Terms, you may not use our Service. By subscribing to our Service, you represent that you are at least eighteen (18) years old.
General
thehide.online, thehide.services (called next TheHide) provides VPN services under the name of TheHide.
The important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet’s openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet to disseminate information to others. It must be kept in mind that TheHide does not review, edit, censor, or take responsibility for any information its clients may create or use.
We developed these Terms Of Service to explain certain terms of each customer’s respective service agreement. These terms are intended as a guide to the customer’s rights and obligations when utilizing TheHide’s services.
Privacy Policy
What data do we collect?
Once when you subscribe, we store Subscription Receipt in order to manage and check the active time window of your subscription. Receipt is auto generated by Apple subscription system and not exposed publicly anywhere in our systems. Receipt does not contain any personal or sensitive information. We NEVER log or analyze your activity, including technical information.
Sharing Personal Data
TheHide will not share, sell or rent personally identifiable information to anyone because we do not collect and store it.
Logging Policy
TheHide have a guaranteed no-logs policy for our service.
That means that we will not store any data relating to your activities while using any of our privacy solutions, and will not record, monitor, log or store any of your information. TheHide also guarantees that none of your information will be passed on to a third party. We do not store any IP addresses, traffic logs, connection timestamps, used bandwidth or session duration information that could be traced to a single person.
Service Quality
The service speed may vary depending on your physical location, ISP, Internet connection speed, Internet nodes between your device and our servers, and other factors beyond our control. Upload and download speeds will vary for each user due to factors beyond our control. The service is not limited by the amount of data that you can transfer each month, however we reserve the right to impose a bandwidth limit if the service of other users is disrupted due to your excess usage. We may block certain kinds of usage to protect other users, to comply with legal restrictions or to minimize the threat or legal action against us or our users. You will get static shared IP address. We do not provide dedicated IP addresses.
All services are provided to you “as is” without any guarantees or obligations on our part. We will try our best to maintain service quality and to limit interruptions to your service, however we cannot guarantee uninterrupted service. The service may be unavailable due to variety of factors beyond our control including emergencies, third party failures, interference, and may be interrupted, blocked or limited by other network providers. We are not in any shape or form liable for any damages resulting from interruptions in Service or your inability to use the Service.
Refund Policy
We offer a money back guarantee according to Apple Subscription policies if the services included in your subscription doesn’t work as advertised.
Prohibited Activities
TheHide clients violate TheHide policy and the service agreement when the clients, their customers, affiliates, or subsidiaries engage in the following prohibited activities:
Spamming – the use of electronic messaging systems (including most broadcast media, digital delivery systems) to send unsolicited bulk messages indiscriminately.
Intellectual Property Violations – the engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. TheHide is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement laws.
Defamatory or Abusive Language – refers to the use of TheHide’s service as a means to transmit or post defamatory, harassing, abusive, or threatening language.
Illegal or unauthorized access to other computers or networks.
Distribution of internet viruses, worms, trojan horses, or other destructive activities.
Any other illegal activities.
We reserve the right to terminate subscription of customers who commit violations of TheHide policy and service agreement.
Policy Updates
We reserve the right to make changes in our terms of Service at any time and at our sole discretion. The changes and updates will be effective immediately, therefore we encourage you to check our Terms of Service regularly.